Are you having trouble accessing journals while using the IU Wireless Network? You’re not alone.
In order to access the journals and databases that the Libraries subscribe to, vendors (the companies that sell us said journals and databases) need to verify that you are a member of the university that purchases the content. One way they do this through the log in information you use so frequently to get into OnCourse and OneStart. The other way they do it is by using your IP address.
What’s happened is that there are now more people using the WiFi than before and new IP addresses had to be assigned to IU users. Until the vendors get the new IP addresses added to their IU-ok’d lists, this will continue to be a problem.
Fortunately, there are some work-arounds:
1) You can try accessing the journals from the library websites, either through IUCAT or another Library site, like the Chemistry Library E-Journals page. What you’ll want to see when you click on these links is the CAS log in screen like what you would see for OnCourse or OneStart.
2) Plug into a wall internet jack and use the wired internet on campus. Those IP addresses are super fine.
3) The third thing you can try is using a VPN instead of the wireless. Details about this can be found on KnowledgeBase.
Let your friendly librarians know if you are still experiencing problems after trying these fixes. We’ll be happy to help you out and to explain more about what’s going on if you’re interested.